Ticket Policy

At Phantom Tranzit, we strive to provide a seamless ticketing experience for all our valued customers. This Ticket Policy outlines important information regarding the purchase, issuance, and use of tickets for our transportation services. Please read this policy carefully to ensure a smooth and enjoyable journey.

Ticket Purchase:

a. Availability: Tickets for our transportation services are subject to availability and may vary based on the type of service, route, and date of travel. We recommend booking your tickets in advance to secure your desired seats.

b. First Come, First Serve Basis: We operate on a first come, first serve basis. Tickets are issued based on seat availability at the time of booking. Therefore, we encourage you to make your reservations early to secure your preferred travel dates and times.

c. Ticket Pricing: The prices of our tickets are displayed on our website and may vary based on factors such as route, distance, and demand. All prices are in the local currency and inclusive of applicable taxes and fees, unless otherwise stated.

Ticket Issuance:

a. Confirmation: Upon successful completion of your booking and payment, you will receive a confirmation email or ticket containing your booking details, including the date, time, and location of departure.

b. Ticket Delivery: Tickets can be delivered electronically via email or made available for collection at our designated ticket counters or kiosks. Please follow the instructions provided in your booking confirmation.

c. Valid Identification: When collecting your tickets, you may be required to present a valid identification document that matches the name on the booking. This is to ensure the security and authenticity of the ticket holder.

Ticket Usage:

a. Seat Allocation: While we make every effort to accommodate seating preferences, seat allocations are subject to availability. We reserve the right to assign or change seat assignments as necessary to optimize capacity and ensure a smooth boarding process.

b. Ticket Validation: It is essential to carry a printed or electronic copy of your ticket for validation prior to boarding our transportation services. Failure to provide a valid ticket may result in denial of boarding.

c. Non-Transferability: Tickets are non-transferable and non-refundable, unless otherwise specified or as outlined in our cancellation and refund policy. Tickets may not be resold or exchanged without prior authorization from Phantom Tranzit.

d. Alterations and Modifications: Any modifications or alterations to your ticket, such as changes in travel dates or passenger details, may be subject to additional fees and must be made in accordance with our ticket change policy, if applicable.

Cancellations and Refunds:

a. Cancellation Policy: Our cancellation policy may vary based on the type of service and specific terms agreed upon during the booking process. Please refer to our cancellation and refund policy for detailed information regarding cancellations, refunds, and any associated fees.

b. Force Majeure: In the event of unforeseen circumstances or events beyond our control, such as natural disasters or regulatory changes, Phantom Tranzit reserves the right to cancel or modify services. In such cases, we will make reasonable efforts to notify affected customers and provide suitable alternatives or refunds, as applicable.

Please note that this Ticket Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.

If you have any questions or concerns regarding our ticketing process or policies, please contact us using the information provided in the "Contact Us" section.

Thank you for choosing Phantom Tranzit. We look forward to serving you on your upcoming journey!